How will you sell this idea? People like to deal with facts and figures and the best way to sell advertising space is to let your advertisers know what they’ll get. Now, the only problem you will encounter is how to provide your clients or advertisers with “proof of play” reporting information. Currently, the only methods of tracking this information is to use either the built-in reporting tools (what time, how long and what content was played) that comes with the digital signage player/software or you can purchase additional equipment to capture information about your audience i.e face recognition (normally the cost of this unit is almost the same amount as the digital signage player so the overall solution may have just doubled in cost and there may be potential privacy concerns).

For most businesses, it will be difficult at first to get advertisers interested especially when there are several limitations on the methods to track whether an advertisement was played and who saw it. Simply providing a report that states that the player executed a command to play a file is not good enough. Even providing a report that someone (gender and potentially what age) saw the screen may also be not good enough.

If I was an advertiser I would want to know whether my advertisement was actually displayed on the screen (the screen may have been turned off or the cable between the player to the screen could have been disconnected – so why should I pay for advertisements that were not displayed) and then potentially determine whether the advertisement met its targeted audience.

At the moment a complete digital signage tracking solution is missing in the market. We hope that a company will come up with an ALL-IN-ONE solution to further engage more advertisers.

If there is a solution out there, let us know. You can be our eyes and ears on this one.

© AdvertiseMe.com.au for Digital Signage Blog, 2008. | Permalink | One comment |
Post tags: advertisers, advertising agencies, all in one solution, reporting, tracking

The other day I walked into a department store looking to pick up some outdoor gear. In the heap of trying to figure out what is best to buy, a digital signage screen in the middle of the aisle was playing short clips on some of the gear on how to use it, as well as offering useful outdoor tips. It was just like watching one of those “Infomercials” on outdoor travel.

It wasn’t till a few minutes later that it hit me – user experience. A strategy for making customers feel assured in their decision and comfortable of what they are buying, and bringing them back to the store. Now this is a different feeling that you walk away with compared to that of “I just scored a bargain!”

It will be interesting to find out what measures the store has in place for tracking sales made against the duration of the digital signage being played.

What will be even more interesting is to be able to track the number of sales made against the number of people entering that aisle looking for outdoor gear. In the wake of technology today, there are many tracking systems out there that do just that – track people’s presence, eye motion, and even human behaviour. But that is a different topic all together!

By the way, I ended up walking out of the store with over $200 in gear!

Discuss this topic here on digitalsignageportal.com.

© AdvertiseMe.com.au for Digital Signage Blog, 2008. | Permalink | No comment |
Post tags: content, content strategies, digital signage content, strategies, strategy, track, tracking