Net Display Systems  (NDS), is a well known digital signage software company based in the Netherlands. We have just read the following news:

Net Display Systems BV (NDS), manufacturer of digital signage software have closed a loan of approximately 1 million euro (1.33 million dollar) for financing its growth plans of 2012 and beyond. The loan will be provided by ABN Amro Bank. Jasper Verriet of ABN Amro Bank comments: “NDS showed a very strong and clean balance sheet and proved it was and still is beating the market.”

“We are very pleased with this agreement as it will enable us to accelerate our current market expansion plan.” – says Louis van Geldrop, founder and CEO of NDS. Use of proceeds will be to penetrate the Western-European market even further, while also opening branch offices in the United States and Middle East.

NDS also plans to hire additional executives, tighten strategic partnerships with some of its current channel partners. Peter de Jong, business partner manager for North America: “We explored the US market in 2011. Our next priority is to find sales executives for the United States branch office”. NDS considers local representation to be a requirement for accomplishing growth in new geographical markets.

NDS will broadcast a webinar on December 21st in which it will provide further details on the growth plan. If you’re interested to join this webinar please sign up here.

advertise me is one of NDS channel partners in Australia and have rolled out and installed PADS for several companies. They look forward to further tighten their strategic partnerships.

Category: Digital Signage Blog News

Sometimes being a digital signage solution provider can be a tough and challenging job. Not only do you have to represent the company you’re selling the product for but you’re also consciously looking after the best interest for the client and here’s a typical dilemma:

One of our clients requested a feature to a digital signage software component which wasn’t that much of an issue except we required the services of the digital signage software company and there was a cost associated with this feature (the client was happy to pay for this). But all this came with  a little  unanticipated catch – the client was required to upgrade to the latest version of the software before the modification patch would work. Many of us might be thinking,  “That’s easy, there’s no harm in doings so as the latest patch will resolve and fix previous bugs”…. Ummmmmm…. WRONG!!!

By upgrading the software we found quite a number of bugs and spend quite a number of hours investigating and then reporting the issue to the manufacturer whilst the client had to workaround the problem. Fortunately, we provided the client with a test environment and didn’t upgrade the development system with the latest software.

I’m not sure whether many of you have experienced this but upgrading to the latest version can actually introduce new bugs. What’s worse is that a considerable amount of time can be spent investigating the issue and the  time for this may not be chargeable – who do you charge for this type of work…. the client who has already paid for a working solution ? or the digital signage company who supplied the dodgy software?

This is a tough one and I’ll like to hear from anyone who has been through this experience.

So there are a few lessons that I have learnt from this:

1. ALWAYS make sure you test the upgrade or software patch on a test unit or environment

2. ALWAYS back up your content or system before applying any patches as you’ll  never know the state of the unit after the reboot

3. PLAN for any changes you make to the system and carefully provide detailed rollback plans in the event the change failed

4. TRUST and have some faith that the developers have done their testing but acknowledge that they cannot test all the different scenarios

5. Make sure you charge someone for your work or include this as part of your Maintenance and Support costs… or even better get the manufacturer to conduct intensive testing with your configuration before applying any patches or upgrades

6. IF IT’S NOT BROKEN LEAVE IT AS IT IS… sometimes making a simple change can break the entire system… but if you’ve done the above point 2 & 3 correctly then this shouldn’t be an issue.

Have you been in this situation? Tell us what you think.

Feel free to submit your answer as a comment.

Category: Digital Signage Blog News