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Category: Digital Signage Blog News

Coincidently on my third trip back to Melbourne for a digital signage project rollout, I came across something that is too familiar to me.

Digital Signage gone wrong

Almost 9 out of 10 times when digital signage goes wrong through my observations, they are running Windows. There is no perfect system out there regardless what hardware, operating system, or configuration you may have, but according to Murphy’s Law, when something does go wrong how do control it? Does your software allow you to show an exception or alternate display?

Weirdly enough, these observations have now become second nature to me, whereby I notice all other people would just walk right past it. Not to mention the urge for me to take out my blackberry to snap it.

Category: Digital Signage Blog Info

Its been a crazy past many weeks for us here at advertise me. In the past 2 months gone, I’ve been hopping between different cities every week for digital signage installations and meetings.

It is interesting to see where each city is at with the influence of digital signage, and I have noticed that the usage of its application differs between different regions across the country. However one of the disappointing things that I have picked up is the management of downtime for systems going offline. In less populated cities, when a screen goes offline it can be left like that for days without anybody coming to its attention. In more populated cities, the screen will be back live again by the afternoon, or the next day at latest.

I’ve got a couple more places to go before the end of this month, and that should leave me with an open, but not easy December where I can get my feet back on the ground and plan for the next year. By gosh its mid November already and Christmas is just around the corner!

Telstra building in Melbourne

Offline Screen in Perth Domestic Airport

Has anybody found any other trends with digital signage applications across different regions of your country?

Category: Digital Signage Blog Info

It was a worthwhile trip to Melbourne for the 3 days Retail Expo. Apart from the general retail equipment and conventional display signage, in my opinion it was digital signage which took the light of the show.

At the centre of the show (I do mean right at the centre on the floor) showcased the Retail 2020 – Store of the future. Having said “store of the future” one would start to think automated customer interaction (without having to input anything into the screen), focused one-to-one marketing in personalising each customer’s experience – and that’s what it did. Picking up a pair of trousers and bringing them in front of a screen will trigger a video, Barcode scanners that control and manage content, just to name a few.

Traffic monitoring was also a feature that couldn’t be left out. People counting and activity flow were the main items on the list. However I would have liked to see eye tracking and facial expressions data, and possibly gender and age group contributing into the demographics.

Overall I am quite happy to see more strategies in improving customer experience – customer focus. Although one can argue to say it is what you do with the content that drives consumer decisions, which is true. What I was afraid of was only seeing back-end technologies in which we have all already seen and used over these many years. With automated customer interaction, one can add to the efficiency by customising (and market) the content to be more effective for the customer.

Did you visit the Melbourne Retail Expo 2009? Please share your experience with us.

Category: Digital Signage Blog Events