Today I had a breakthrough with trying to get my blackberry to connect to any computer and use it as a storage device. My dilemma was that I could not connect my blackberry to any PC for transferring files to/from unless I installed the Blackberry Software + the Media Manager.

See where I’m coming from… wouldn’t it be just great to connect the Blackberry to any PC using the USB cable and just transfer the files? We’ll after a bit of researching I found out the solution. It seems like many of the Blackberry users had this problem.

Here’s the step by step instructions on how to get this working:

On the Blackberry

1. Go to Option
2. Go to Memory
3. Make sure you have the following (this is what I have set up on mine):

Media Card Support: On
Encryption: None
Media Transfer Protocol: On
Mass Storage Mode Support: On
Auto Enable Mass Storage Mode when connected: Prompt

Save these setting.

Now you will need to download some software which I found from pinstack.com (registration is required)

1. Open the file using winrar

2. Extract the files to your computer

3. Execute the file called BB storage Activation new.bat

4. A DOS window will come up and it will start Connecting to the Blackberry to upload an image to the rom. Let this run until you see the pause prompt and it will ask you to press any key. Close this window by pressing the x on the top right hand corner. Pressing any butting will cause the application to upload the image again.

Make sure you wait for the blackberry to completely boot.

Once its done connect the blackberry to the computer and you it will start installing drivers and if you open up windows explorer you will see a drive for the blackberry.

Done. Wish I knew about this earlier… it’s been almost a year since I had the unit!!!!

Category: Digital Signage Blog News

This seems to be a common dilemma amongst a number of LCD/Plasma decisions in a lot of tender projects and client requirements. Do clients really know what they are asking for, and how important is screen resolution for digital signage rollouts?

Let’s clear a few things up first.

Native resolution is the fixed number of pixels on the screen. For example, if your screen has a native resolution of 1280×720 pixels, this means your screen is physically made up of 1280 pixels wide and 720 pixels high.

Maximum resolution is the highest resolution that the screen is capbable to display.

When an incoming signal to the screen does not match the native resolution, that signal must be converted (or scaled) to be displayed correctly on the screen. So lets use the same screen above, it has a native resolution of 1280×720. If an incoming signal is 1920×1080, the screen will scale this resolution down so that it can fit on the physical dimensions of 1280×720. Likewise if an incoming signal is 1024×768, then the screen will up-scale this resolution to fit 1280×720.

This process is possible because the screen has been programmed to recognise different input signals and to convert them as such. More often than not you will have a list of all the supported input signal resolution sizes, and the highest supported resolution is your Maximum resolution.

Now that we have that out of the way, lets talk about how important is screen resolution in digital signage?

In all my digital signage years until now, I have not had to focus on optimising the quality of the display in regards to picture sharpness and contrast ratio. The general technology of the Plasma/LCD screen makes up for this. What comes out of the digital signage player is just right for the display quality. The general conversation would be on how to most effectively capture consumers attention with the type of content and how it is designed.

However recently in Australia, digital broadcasting of TV networks have become more prominent and consumers are now well aware of terms like HDTV. This presence of high definition television has entered many homes and now the retail store fronts want to show this off also. Because consumers are already aware of such technology, there is an expectation on store owners to provide this service to them.

The question comes back to client requirements. Do most clients have the proper knowledge to determine what screens they want based on what they know or what they have been told? Is it important to match the right resolution of what is coming from the digital receiver into the digital signage player, and out to the screen?

We’d like to hear your point of view on this topic. There is no right or wrong answer, as each requirements are different, but we would like to hear your thoughts.

Category: Digital Signage Blog Info, Digital Signage Techie, Featured Post

Sometimes being a digital signage solution provider can be a tough and challenging job. Not only do you have to represent the company you’re selling the product for but you’re also consciously looking after the best interest for the client and here’s a typical dilemma:

One of our clients requested a feature to a digital signage software component which wasn’t that much of an issue except we required the services of the digital signage software company and there was a cost associated with this feature (the client was happy to pay for this). But all this came with  a little  unanticipated catch – the client was required to upgrade to the latest version of the software before the modification patch would work. Many of us might be thinking,  “That’s easy, there’s no harm in doings so as the latest patch will resolve and fix previous bugs”…. Ummmmmm…. WRONG!!!

By upgrading the software we found quite a number of bugs and spend quite a number of hours investigating and then reporting the issue to the manufacturer whilst the client had to workaround the problem. Fortunately, we provided the client with a test environment and didn’t upgrade the development system with the latest software.

I’m not sure whether many of you have experienced this but upgrading to the latest version can actually introduce new bugs. What’s worse is that a considerable amount of time can be spent investigating the issue and the  time for this may not be chargeable – who do you charge for this type of work…. the client who has already paid for a working solution ? or the digital signage company who supplied the dodgy software?

This is a tough one and I’ll like to hear from anyone who has been through this experience.

So there are a few lessons that I have learnt from this:

1. ALWAYS make sure you test the upgrade or software patch on a test unit or environment

2. ALWAYS back up your content or system before applying any patches as you’ll  never know the state of the unit after the reboot

3. PLAN for any changes you make to the system and carefully provide detailed rollback plans in the event the change failed

4. TRUST and have some faith that the developers have done their testing but acknowledge that they cannot test all the different scenarios

5. Make sure you charge someone for your work or include this as part of your Maintenance and Support costs… or even better get the manufacturer to conduct intensive testing with your configuration before applying any patches or upgrades

6. IF IT’S NOT BROKEN LEAVE IT AS IT IS… sometimes making a simple change can break the entire system… but if you’ve done the above point 2 & 3 correctly then this shouldn’t be an issue.

Have you been in this situation? Tell us what you think.

Feel free to submit your answer as a comment.

Category: Digital Signage Blog News