Christmas is fast approaching and we decided to review a product before the end of this year. It has taken us a while to complete this review as it involved using a video camera and editing the video but from this experience we can hopefully improve our processes and review more products next year.

AS7 Audio Tripper

Reviewed By: Advertise Me

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Category: Digital Signage Reviews

Do you have a digital signage player that does not support Powerpoint presentations but only flash? Don’t throw the player out yet because we’ve got an easy solution for you.

There are many software tools available on the market that is able to convert your traditional ppt files to flash but one that we would recommend is Flashpoint from Flashdemo (http://www.flashdemo.net/ppt2flash.html). The software costs US$89.00. There are a couple of demos on the website to show you what the software is capable of doing and they also have a free trial version.

So, rather than redesigning your powerpoint presentations for digital signage compatibility, have a look at Flashpoint – it may save you several hours worth of work.

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Category: Digital Signage Blog Products, Digital Signage Reviews

In December 2008, Vodafone Australia released the latest Blackberry device model – the Blackberry Storm. Our team at Advertise Me always had plans to use a device which would allow us to reply to emails, take pictures and videos, and most importantly to post blog entries whilst “on the go”. We assessed our requirements then analysed the Blackberry Storm specifications and it was a perfect match. So now the majority of our team has one of these Blackberry Storm – mind you we came across quite a number of bad product reviews on the net but we just decided to ignore these and give the device the benefit of the doubt.

I have been a valued loyal customer of Vodafone since 1998 (if a customer rep from Vodafone is reading this maybe they can give me a call and send me something for being a loyal customer – c’mon 10 years must be worth something) and have have kept my mobile number the same ever since I purchased my first mobile phone – so thinking about switching to another provider was always a dilemma. Fortunately, we actually purchased the  Blackberry Storm from Crazy John’s – a reseller of Vodafone because they had a special deal: for $69 a month the following included in the package:

• the blackberry storm (9500 model)
• Unlimited internet and email (this was one of the main reasons why we went with the blackberry product. Just keep in mind that even though the plan includes unlimited internet it does not necessarily mean that everything is free. Vodafone have a strict policy on this. Basically, if you will be charged PAYG rates for streaming video)
• $340 worth of calls, SMS, etc
• A $50 voucher to spend on Dealsdirect.com.au ( Australia’s largest online department store and save up to 80% off – you should visit this website if you want to save $$)
  
• A $300 voucher to spend for your holiday

NOTE: To date, I have not received the vouchers yet and it’s been over a month.  I’ve spoken to a Crazy John rep and he will chase this up with Vodafone. Hopefully, I should receive that email soon.

If you’re like me I like gadgets and one of the first things I did when I came home was to play with the Blackberry without reading the manual – who reads the manual anyways. I guess that was one of my first mistakes because after a couple of days I started realising that things were missing from my phone. For example, I didn’t have all the messaging applications like Windows Live, Yahoo! Messenger, Google Talk, AOL Instant messenger and ICQ (the image of the blackberry in the advertisement poster had these). When surfing the Internet I also noticed that I kept getting an error message saying that my phone was unable to connect to the data network because I was not in the data coverage area - I found this very peculiar especially when I was able to access the Internet at the same location with my previous Nokia N70 mobile phone . Feeling frustrated I gave in and started reading the manual which didn’t help much.  I then ended up calling Vodafone support and after several minutes of explaining what the problems were I found out that my mobile number was not activated with the Blackberry Internet Services - how was I supposed to know that I needed to activate this service when there were not instructions to do so in the manual! The customer services representative also mentioned that I should have received a Message when I first turned on the phone to call Vodafone Support to activate the Blackberry Internet Services …. opps, I ended up clearing all my messages when I first received the phone so I didn’t pay any attention to that initial message. Maybe in future they could put a small leaflet or pamphlet with these instructions stuck on the phone. Once they activated the Blackberry Internet Services the phone starting working as it should have had.

The other thing I found out is  that you can actually manage your email boxes on the Australian vodafone website by going to this URL: http://www.mobileemail.vodafone.com.au/ You do have the option to set this up on the actual unit but we found it much easier going to the website.

It has now been over a month since we’ve used the Blackberry and we discovered several good and bad points which we will detail below.  Although this device does not fall within the digital signage industry, we can see potential to use this device for remote managing a digital signage network. We won’t discuss this into too much detail in this blog post.

The bad

• Slow navigation – we have noticed that navigating through the applications and changing the orientation between landscape and portrait can be a bit slow. Doing a bit of research showed that hiding the logging can help to improve things (slightly). In order to do this follow these instructions:

In landscape mode - turn the blackberry to it’s side press the menu button (second button) and press Show Keyboard at the bottom of the list. Hold on to the !?123 button until you see the lock on the top left hand corner of this button. This basically means that it will be locked on the numbers and symbols keyboard. Press the / button, then “, then / and then ” again. You will notice the Event Log Warning on the heading of the screen. Press the menu button and then Clear Log. Then go back to the same menu and press on option – this will take you to the EventLogger Options. In this screen click menu and then press on Hide all types. This will disable all the logging.

• Slow capturing images – there seems to take a few seconds of delays when pressing the capture button but with a 3.2 megapixel camera the image of the quality is quite good. If you go back to some of our previous posts I actually took a couple of images with the Blackberry Storm.
• Not that many games or applications compared to the iPhone – there aren’t that many free games or applications that are available to download.
• The USB connector (micro USB) on the Blackberry Storm is not the same as the previous Blackberry units – so if you’re looking at upgrading your existing Blackberry and have existing accessories, you may have to upgrade these too. Also, be careful if you’re intending to buy a USB cable or a Car charger from eBay - just make sure that the item is actually for the Blackberry Storm. If you notice that the item description is also for other Blackberries then it’s most likely not compatible with the Storm.
• Streaming videos from youtube actually costs money! Read Vodafone’s fair use policy here.

We have also been advised that the next version of the firmware (4.7.0.90) will  improve speeds and rectify most of the above issues.

The good

• Nav4All – is a really good and free mobile phone navigation software for the Blackberry storm. The software is only free until the 1/1/2010.
• Good quality images – the quality is much better than the images I have taken with past photos.
• Watching video on the unit is awesome – I compared this to the iPHone and the video quality was much better.
• There are several cool features that we stumbled across and here’s our list:
  - When checking your emails you can filter your inbox by Sender or Subject – in order to do this you basically hold over the name or subject and you will see a bar scrolling to the left.
  - When listening to music, if you hold on to the up and down volume button it actually acts as a forward and rewind button.
  - GPS – this is a great feature to have especially when you get lost or need to search for the location of an address. Vodafone have a program called Vodafone Compass but once again this costs money.
• Emails – obviously the blackberry are renowned for this technology and we love this functionality to receive emails where ever we go
• Screen Push technology – something that people need to get use to but we like the idea of being able to push on to the screen to select something

Using the Blackberry as a modem

We actually spent quite a bit of time to work this one out but if you’re interested to setup your blackberry as a modem then follow these instructions:

Firstly, there are two options that can be used to connect to your laptop or PC – one is via the USB cable and the other is via the Bluetooth Dongle. You need to make sure that both of these connections are working (including getting the blackberry to communicate with the software Blackberry Desktop Manager) before trying to use the blackberry as a modem otherwise no matter how hard you try – it will not work. NOTE: we couldn’t really get the blackberry desktop manager to work with the bluetooth on our laptop but according to some documentation on the web we need to install the generic bluetooth drivers – the blackberry only works with the microsoft bluetooth drivers.

Once you’ve installed the Blackberry software go to phone and modem options in the windows control panel and click the Modems Tab. You will see the below screen:

Click on Standard Modem and click on properties and then the advanced tab. You will need to type the command string +cgdcont=1,”IP”,”vfinternet.au” – note you will need to replace vfinternet.au with your local APN (access point network):

Once that’s done go to network connections and create a new connection. Click Create a new connection – we won’t go into too much detail on how to set this up. But once you’ve set this up make sure you’ve included the below additional options (use the phone number *99#):

Click configure and make sure you have all hardware features turned off:

When you’re ready connect just dial the new connection. There you go hopefully this helped a poor soul out there.

Ever since we got the phone, we have received good feedback from our clients telling us how prompt and efficient we are with our email responses - I guess I just revealed one of our secrets for improving our Customer Services.

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Category: Digital Signage Blog News, Digital Signage Newsletter, Digital Signage Reviews

Reviewed By: Advertise Me

Price Range (RRP): AU$700 – $900 (depending on the exact hardware requirements)

What’s black, compact, fast, affordable and can be used for almost any industry environment?
It’s the Synrax Onyx Mini.

We had the privilege to be one of the first companies to review this product. Below is our findings but before we start with our product review here’s the product specifications.

Product Specs

The unit offers the following features:

• Intel Mobile Processor 2.0Ghz Single Core or Dual Core (you can almost run any software application with this processor speed)
• 1GB DDR2 SDRAM (can be upgraded to 2G if you need to run memory intensive applications)
• High Definition Output via HDMI – (great feature to have if you need high quality video output, especially if you’re deciding to use this for digital signage or multimedia applications. It also has the standard video connectors such as VGA and S-Video)
• HD Audio via Optical SPDIF – (great for capturing your audience using sound)
• 6 USB ports (2 at the front and 4 at the back. Just think of how many USB devices you can connect to the unit)
• Storage Options (the unit supports SSD compact flash cards, IDE and SATA HHD. This is pretty standard these days but it’s definately good to have the flexibility to choose your own storage device)
• Ethernet Port (the unit supports 1Gbps speeds. Once again with this speed, the unit is ideal for streaming high quality video over the network)
• 212mm x 126mm x 62mm Enclosure (It’s small…in terms of size, the Onyx Mini is almost the same size of a DL envelope. Here’s a picture to prove it)

Performance

For the digital signage industry, the Onyx Mini meets the video and processor performance requirements to run almost any high definition video or digital signage application. We tested this by playing a sample 1080p high definition file (the video was downloaded from the Microsoft Site – WMV HD Content Showcase) through Windows Media player and we didn’t notice any lags or freezes. The CPU utilisation didn’t even hit the 100% mark. Here’s a video to prove it:

We also used a trial version of PerformanceTest by passmark.com and ran several performance tests, and here are the results. The unit received a passmark rating of 343.8. Visit passmark.com for further details about this rating.

Our verdict

Bad

• We couldn’t find anything bad about the unit except that the fan noise was quite loud. In any case, this is something minor but we did find out from the vendor that the noise was actually related to the size of the air holes on the side of the unit.
• Another minor issue was that the unit had no labels at the front to indicate which button was the power and reset. It took us a while to figure this out.

Please note that the vendor will address both of the above issues in the next batch of units.

Good

• The Mobile Intel 965 Express Chipset video graphics card supports dual screens – this is quite handy to have especially if you intend to run a solution which requires you to drive either the same or different content to two screens. It also allows you to position both screens in different layouts. I love this feature!



• It can be used in almost any industry, whether its the digital signage, medical, home (great for media centers or desktop pc), retail business, KIOSK, and the list goes on.
• You can install and manage your OWN operating system – not limited to a particular manufacturer or system application
• Has very good ventilation – we left the unit on for several days and the casing never got “too hot to handle”
• We like this unit and we have decided to include it in our product range so that our customers can benefit

If you want us to review your product, contact advertise me via email: review@advertiseme.com.au

About Synrax Australia

Synrax Australia Pty Ltd was established in year 2002 initially as a local distributor of embedded computing components, providing the services in Australia and New Zealand. Since it’s inception, Synrax’s dedication to provide quality reliable products was rewarded with great responses from our clients. This helped our company to grow rapidly and establish ourselves into the market despite its young history.

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Category: Digital Signage Blog Info, Digital Signage Blog News, Digital Signage Blog Products, Digital Signage Reviews

It’s the holidays so I decided to take the family out to Oceanworld Manly Australia so the kid could experience and see the tropical and temperature fishes, sharks, snakes, lizards and insects. I’ve been there before so I wasn’t excited as the kid, but when I entered the first section of the venue (Middle Level – Level 2) my excitement grew. Yes… I saw digital signage being used around the floor which wasn’t there the last time I visited.

I’m always on the lookout for digital signage so this was a great opportunity for me to understand how Oceanworld implemented their system and if any, recommend ways to improve their setup. At each of the tanks, there was a 15-17 inch LCD screen displaying information about the fish or animal inside the tanks. This was located above each of the tanks and it eliminated the need to have a static board with this information.

Here’s an image of the screen:

Digital Signage at Oceanworld Manly Australia

Digital Signage at Oceanworld Manly Australia

I noticed that some of the screens had one static slide (I’m assuming that the system was using powerpoint), however there were other screens which had pictures of each of the different types of fishes in the tank at the bottom of the screen. This however wasn’t initially obvious to me or to the people I asked as the time it took to rotate to the next slide was several minutes – I wasn’t going to stand around and wait for several minutes just to find out more information about each of the different types of fish in the tank. Overall, the solution was quite average and may need to be reviewed. Here is our recommendation of things that may need to be improved:

1. LCD screen location – to view the screen, one would need to step away from the tank and tilt your head slightly up.  I think the screens could have been strategically better located so the visitors would actually see the information whilst looking at the fishes in the tank. Just as a thought, maybe install a waterproof screen at the back wall of the tank??? We talked about strategically positioning your screens in one of our previous posts called “Location, location, location“.

You’re probably thinking “waterproof screens????”… yep here’s a video from youtube to prove it that it does exist.

For more Digital Signage videos visit the Digital Signage Portal.

2. Use touch screen technology to enable the visitors to interact with the fish tank. Currently, visitors like myself would not be standing around to wait for the next slide so why not get the visitor to initiate the slide change. Otherwise, decrease the time it takes for each slide to rotate and also place a reference on the screen stating that “The below fishes can be found in the tank”. Make the image of the fish at the bottom of the screen that the information is referring to more noticeable – either fade the other images or highlight the current image. We talked about touch screen technology in one of the previous posts called “To touch or not to touch – that is the question“.

3. I also found that the solution installed was using the Windows XP operating system. How did I know this? We that was easy because there was that typical windows notification balloon at the bottom right hand corner of the screen. Maybe disable all Windows XP notification messages.

Digital Signage Error Message

4. On another screen there was also a notification that it found the Wireless network. This is definitely a security issue as the SSID of the wireless network was clearly visible to the public. We talked about digital signage security issues in two of our previous posts called “How secure is your digital signage solution?” and “Secure your digital signage solution – here’s why“.

Well that’s my recommendation based on what I saw and I apologise in advance if I misrepresented the solution and setup but I hope our readers can learn something from this post.

Do you have any digital signage experiences you would like to share with us?
Send us an email to info@digitalsignageblog.com or feel free to comment here.

P.S: For those who are interested in going to visit Oceanworld, there is a 15% discount if you enter after 3:30pm. Overall, the kid had fun and we will most likely visit Oceanworld again in the near future.

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Category: Digital Signage Blog News, Digital Signage Reviews